Workers' Compensation Division (WCD) is the state agency that administers,
regulates, and enforces the laws and administrative rules governing
the Oregon workers' compensation system.
The system includes employers, injured workers, insurers, medical
and vocational service providers, attorneys, third-party administrators,
and any other participants affected by workers' compensation insurance
The division has three sections:
Within the different sections are various units and teams that provide
a variety of internal and external help, run programs, and provide
services. The system ensures timely and appropriate medical treatment
and time-loss benefits to injured workers while helping keep costs
and burdens low for Oregon employers. Also, the division administers
return-to-work programs that help injured workers return to their
previous job or to find new employment.
continuously improve Oregon's workers' compensation system for
workers and employers.
Mission, Vision, and Values
WCD: Who we are at a glance
Annual Performance Measures
provides policy direction and leadership for the Workers' Compensation
Division including rulemaking, policy analysis, budget development
and execution, strategic planning, legislative concept development,
bill tracking, and quality assurance and performance management.
WCD Deputy Administrator
|The section provides operational support to the rest of the division, including purchasing, reception, information technology, and maintenance of the claims information system. The section also provides services, information, and analysis necessary to continuously improve the workers' compensation system, including communication planning and development, project management, training and outreach, legal issues coordination, and rule development and coordination.
The section includes:
• Claim Records
• Policy Team
and Technology Services Team
section has responsibility for enforcing the workers' compensation
laws relating to employer coverage, self-insurance, claims processing,
worker leasing, and ensuring timely and accurate benefits are provided
to injured workers. Section staff members certify self-insured employers
and license worker-leasing companies. They investigate all subject
Oregon employers for compliance with coverage requirements. They
ensure the accuracy of disbursement and receipt of money from and
to the various reserves, reimbursing approximately $100 million
annually to insurers and self-insured employers from those funds.
Through information provision, education and outreach, audits, investigations,
service contract reviews, and penalties, staff members ensure proper
claims management by all Oregon insurers and self-insured employers,
and their third party claims administrators.
The Performance Section consists of three units: Audit, Employer
Compliance; and Self-Insurance, Registration, and Reimbursements.
The section includes:
• Audit (including
Managed Care Program)
• Employer Compliance
Registration, and Audit & Reimbursements
Coverage Monitoring Compliance
Resolution Section resolves a multitude of issues involving medical,
vocational assistance, disability benefits, and other disputes.
The section provides information on the claim process, vocational
and claim-closure reconsideration issues and administers and provides
re-employment incentives through return-to-work programs. The
workers' compensation system provides workers with fair, adequate,
and reasonable benefits through wage replacement benefits to workers
and their dependents when the worker is disabled. Essentially,
the goal is to help restore workers to self-sufficiency.
The Resolution Section includes:
Employment Services Team
Benefit Consultation Team
• Contested Case
• Preferred Worker Program
• Vocational Assistance
and Sanctions (Investigations
& Sanctions Unit)
Closure Dispute Resolution
Claim Disposition Agreement
Lump Sum Payments
Return-to-Work Assistance Options
and Initiation of Services
Vocational Dispute Resolution
Vocational Provider Registration
If you have questions about this webpage, please contact
Lori Graham, 503-947-7502.