Session descriptions

May 7, 2026, 8–9 a.m.

Matt West, Interim Administrator, Workers’ Compensation Division
Heather Williamson, Modernization Program manager, Workers’ Compensation Division

Join the Workers’ Compensation Division (WCD) leadership for an inside look at how Oregon is building a fairer, more efficient workers’ compensation system. Hear the latest on our modernization efforts – replacing outdated technology with smarter, faster systems designed to improve the experience for all stakeholders. We’ll share future goals, recent legislative updates, and how these innovations are shaping a stronger, more responsive system. Don’t miss this opportunity to learn what’s ahead and how these changes benefit you!

The Perspective From the Injured Worker (One hour of CEU – application pending)

May 7, 2026, 9:15–10:15 a.m.

Barb Anderson, ombuds for Oregon workers, Ombuds Office for Oregon Workers
Kate Suisman, attorney, Northwest Workers’ Justice Project
Keith Semple, attorney, Johnson, Johnson, Lucas & Middleton

Step into the real stories behind workers’ compensation in this dynamic, interactive panel discussion. Hear firsthand perspectives from key voices in the community: Barb Anderson, ombuds for Oregon workers; Keith Semple, workers’ attorney with Johnson, Johnson, Lucas & Middleton; and Kate Suisman, civil rights attorney with the Northwest Workers’ Justice Project. 

Together, they’ll share candid experiences, compelling stories, and insights that reveal the challenges injured workers face throughout their claims journey. You’ll also learn from statements provided by injured workers themselves, gaining a deeper understanding of the human side of the process.

Finally, we’ll tackle current issues impacting our most vulnerable workers and challenge ourselves to see things through a new lens. Back by popular demand from our 2024 conference, this session promises to be thought-provoking, eye-opening, and unforgettable.

What New Businesses Need to Know (One hour of CEU – application pending)

May 7, 2026, 9:15–10:15 a.m.

Caitlin Breitbach, small business ombudsman, Office of the Small Business Ombudsman for Workers’ Compensation

Start on the right foot with this practical session from the Office of the Small Business Ombudsman for Workers’ Compensation. Caitlin Breitbach will explain when coverage is required, how to obtain a policy, what information insurers need, and how to avoid common early missteps that can create problems later. The class also introduces the services of the Small Business Ombudsman Office and how employers can use this support as questions arise and their business grows. If you’re a new or growing business in Oregon, this session gives you a clear starting point and how to get workers’ compensation set up correctly from the beginning.

Worker Noncooperation and Suspension of Benefits and What Are IMEs and WRMEs (One hour of CEU – application pending)

Lin Allen, sanctions representative, Sanctions, Workers’ Compensation Division
Nick Ring, medical reviewer, Workers’ Compensation Division

When workers fail to cooperate, what’s your next step? This course breaks down the process of requesting benefit suspensions and how they can be used to encourage compliance. Learn when suspensions apply – such as missed independent medical exams or lack of compliance during claim investigations – and how to navigate the rules effectively, before and after your suspension request. In this session, you’ll discover:

• Compliance tips to handle noncooperation
  
• How suspension requests can increase cooperation
  
• The steps required for approval of suspension and when suspension must be lifted
  
• Best practices for achieving compliance through education and enforcement
  

Ever wondered what an independent medical examination (IME) or a worker requested medical exam (WRME) really is – and why they matter? This session breaks it down in plain language. Learn the rules behind IMEs and WRMEs, including how many exams an insurer can request, who can perform them, and what happens if a worker misses one. We’ll cover the difference between a medical exam and an IME, how doctors are selected, and how scheduling works. Walk away with a clear understanding of these processes and the laws that govern them.

Workers’ Compensation 101, Part 1 (One hour of CEU – application pending)

May 7, 2026, 10:30–11:30 a.m.

Jaylee Hlad-Mosgrove, chief assistant ombuds, Ombuds Office for Oregon Workers
Dan Schmelling, claims supervisor, SAIF Corporation Brenda Dodd, benefit consultant, Benefit Consultation Unit, Workers’ Compensation Division

Join us for this two-part class to gain a solid foundation in Oregon’s workers’ compensation system. Participants will follow the life of a claim from initial filing through acceptance and closure, while exploring key concepts and best practices for everyone affected by workers’ compensation claims. The sessions will include a brief history of workers’ compensation in Oregon and explain claim timelines based on rule and statute. We will discuss subject workers and subject employers, reporting requirements, and the different forms required throughout the process. You’ll learn about provider types, attending physicians, medically stationary status, and claim closure, as well as take a brief look at how average weekly wage is calculated. Whether you’re new to workers’ compensation or looking to refresh your knowledge, these sessions offer practical insights into how the system works and highlight details that are often overlooked.

Oregon’s Best Kept Secret, the PWP (One hour of CEU – application pending)

May 7, 2026, 10:30–11:30 a.m.

Christy Johnson, reemployment specialist, Preferred Worker Program, Workers’ Compensation Division
David Barcroft, worksite modification consultant, Preferred Worker Program, Workers’ Compensation Division

Discover how the Preferred Worker Program (PWP) can transform challenges into opportunities for both employers and injured workers. Industry experts will explain who qualifies, the wide array of benefits, and the cost-saving advantages this program offers. Learn how PWP helps employers hire skilled workers with restrictions by providing tools, equipment, and even worksite modifications. We’ll also cover how the program is funded, real examples of successful modifications, and practical steps to access these benefits. If you want to save money, stay compliant, and support workers returning to the job, this class is your road map to success!

Reclaiming 30% More: Work Conditioning’s Impact on Workplace Recovery

May 7, 2026, 10:30–11:30 a.m.

Jonathan M. Kirsch, PT, DPT, CMPT, ATI Physical Therapy

In this class, Jonathan Kirsch will provide an overview of the role physical therapy plays in the care of the injured worker, highlighting its effect on successful return to work through active and functional care. Jonathan will also discuss the positive effect on the overall cost of care for injured workers through quick access to conservative care. This is a great class for all industry members who work with workers’ compensation claims.

Workers’ Compensation 101, Part 2 (One hour of CEU – application pending)

May 7, 2026, 1–2 p.m.

Jaylee Hlad-Mosgrove, chief assistant ombuds, Ombuds Office for Oregon Workers Dan Schmelling, claims supervisor, SAIF Corporation Molly Van Houten, benefit consultant, Benefit Consultation Unit, Workers’ Compensation Division

Part 2 will provide an overview of workers’ compensation claim rights and responsibilities:

• Once a claim has been filed
• If the claim is denied
• Time loss
• Reinstatement rights
• Appeal rights
• Important roles and reminders

Mild TBI and PTSD: Fact From Fiction 

May 7, 2026, 1–2 p.m.

Robert Arias, Ph.D. licensed clinical psychologist

Join Dr. Robert Arias, a seasoned clinical and neuropsychologist with more than 20 years of experience on a Level 1 trauma team, as he redefines how we view injured workers and their recovery. This session dives into the science behind neuropsychology – the relationship between brain function, cognition, and behavior – and how objective, research-based evaluations can expedite recovery and restore functionality.

We’ll explore what a neuropsychological evaluation entails, why accurate diagnosis matters for brain injuries, and how validity testing helps separate real aftereffects versus subjective symptom reports. Topics include post-concussive syndrome, traumatic brain injury, chronic pain, and PTSD – plus strategies for successful return to work, early intervention, and avoiding overtreatment. Learn how breaking stereotypes and applying empirical methods can transform outcomes for injured workers.

2026 Legislative Update and Word Soup (one hour of CEU – application pending)

May 7, 2026, 1–2 p.m.

Matt West, administrator, Workers’ Compensation Division
Jenn Ferris, acting Resource and Technology Support Unit manager, Workers’ Compensation Division

Even Oregon’s short legislative sessions can bring big changes. Join Administrator Matt West for an inside look at how this year’s session affected the Workers’ Compensation Division and the work we do. Discover updates to laws and rules that impact claims processing and get a preview of legislative concepts under consideration for the next session. Stay informed and ahead of the curve in Oregon’s evolving workers’ compensation landscape.

Think you know your workers’ compensation language? Put your knowledge to the test in this brand-new WCD session! Workers’ comp can be complex, but the terminology doesn’t have to be. Join us for an interactive, fast-paced challenge where we decode acronyms, clarify jargon, and make sense of the language that keeps the system running. At the end of this course, you will better understand the terms you hear every day when dealing with your workers’ compensation claims.

From division units such as ECU to industry terms such as DOK, you’ll sharpen your understanding and see how well you stack up. Bring your thinking cap – and maybe a little competitive spirit – as we turn confusion into clarity!

Appellate Update With the Oregon Workers’ Compensation Board (One hour of CEU – application pending)

May 7, 2026, 2:15–3:15 p.m.

Lauren Eldridge, managing attorney, Workers’ Compensation Board
Robert Pardington, administrative law judge, Workers’ Compensation Board

Oregon OSHA Consultation: Hazard Identification and Risk Reduction

May 7, 2026, 2:15–3:15 p.m.

Scott Gunderson, occupational safety consultant, Oregon OSHA

Developing Resilient Environments Through Psychological Safety

May 7, 2026, 2:15–3:15 p.m.

Andy Rohner, SAIF senior safety management consultant

Building resilient organizations and employees requires more than individual coping skills – it demands systems that make safe, sustainable work possible. This session explores how psychological safety acts as a force multiplier for resilience, using the National Institute for Occupational Safety and Health (NIOSH) Total Worker Health® program and the NIOSH Worker Well Being Questionnaire (WellBQ) to connect leadership behavior, work design, policies, and safety climate. Participants will learn practical leader behaviors that encourage speaking up, surface risk early, and turn everyday disruptions into learning opportunities rather than burnout.

Claim Interference and Medical Interference: An Introduction (One hour of CEU – application pending)

May 7, 2026, 3:30–4:30 p.m.

Aaron Fellman, coverage and assessments policy analyst, Workers’ Compensation Division

Discover what happens when boundaries are crossed in Oregon’s workers’ compensation system. This introductory course explores claim interference – actions that prevent, hinder, or discourage workers from filing a claim or obstruct insurers from making processing decisions – and medical interference, which occurs when someone interferes with a worker’s right to choose their own medical provider or a provider’s right to deliver appropriate care.

We’ll examine how these actions can compromise due process, impair worker rights, and can lead to civil penalties under ORS 656.745(1) for employers or insurers that intentionally or repeatedly induce workers not to report injuries, misclassify claims, or persuade claimants to accept less than what they are owed. Employees have a legal right to report work-related injuries and illnesses free from retaliation, and if claim or medical interference occurs, workers still have options.

Whether you’re an employer, insurer, or provider, understanding these rules is essential to staying compliant and protecting rights.

Maximizing Worksite Productivity With Oregon WCD Return-to-Work Programs and Requesting designation of a paying agent (One hour of CEU – application pending)

May 7, 2026, 3:30–4:30 p.m.

Zoe Tacadena, reemployment specialist, Preferred Worker Program, Workers’ Compensation Division
Lucas Marcoe, reimbursement specialist, Self-Insurance, Registration, and Reimbursements, Workers’ Compensation Division
Kim Ritts, auditor, Audit Unit, Workers’ Compensation Division
Rachel Cancino, benefit consultant, Employment Services Team, Workers’ Compensation Division

When an employee is injured, returning them to work quickly and safely is key. This class introduces Oregon’s Employer-at-Injury Program (EAIP) and shows employers how to turn challenges into opportunities. Learn how EAIP benefits – such as training, wage subsidies, worksite modifications, and ergonomic equipment – can help you keep productivity high while supporting recovery.

Our experts will walk through the basics of requesting benefits and outline what documentation is needed and when. Whether you’re an employer, claims professional, or HR specialist, this session will give you the tools to make returning to work a win-win for everyone.

When responsibility for a compensable claim is in dispute, benefits to injured workers can’t wait. That’s where Oregon’s temporary paying agent designation comes in. In this class, you’ll learn when and how to request a paying agent under ORS 656.307, what makes a request valid, and how the Workers’ Compensation Division’s Benefit Consultation Unit processes these requests.

We’ll break down the rules under OAR 436-060-0180, explain how the paying agent is selected, and clarify what this designation means (and doesn’t mean) for responsibility. You’ll also learn why this process is critical for expediting benefits while awaiting a formal decision.

If you handle claims or work with insurers, this session is essential for understanding one of Oregon’s most important tools for protecting injured workers.

A Data Driven Dive Into Oregon Workers’ Compensation System and the Western Region (One hour of CEU – application pending)

May 7, 2026, 3:30–4:30 p.m.

Todd Johnson, senior state relations executive, National Council on Compensation Insurance (NCCI)

May 7, 2026, 4:30–5:00 p.m.

Teri Watson, MLAC administrator

Join the Management-Labor Advisory Committee (MLAC) for an open and engaging session designed to bring clarity to Oregon’s workers’ compensation system. Workers’ compensation issues can often feel adversarial, creating uncertainty for both employees and employers. This meeting offers a unique opportunity to learn how MLAC might be involved in bills that affect the workers’ compensation system, as well as ask questions, and share your perspective in a collaborative environment.

MLAC is committed to community outreach and wants to hear from you! What challenges are you seeing locally? How do they connect to workers’ compensation? Your input matters.

Come ready to learn, connect, and contribute to shaping solutions that work for everyone. When leaving this public meeting you will have a better understanding of who MLAC is and how this committee was created.

A Guide to Claim Filing (One hour of CEU – application pending)

May 8, 2026, 8:30–9:30 a.m.

Sarah Jones, senior field investigator, Employer Compliance Unit, Workers’ Compensation Division
Sara Kessler, auditor, Audit, Workers’ Compensation Division
Sophie Serlin, medical review, Medical Resolutions, Workers’ Compensation Division

In this collaborative class taught by three different WCD units, you’ll learn the critical steps employers must take after an injury and why timely reporting matters. We’ll clarify the difference between an injury and a claim, review due dates for Forms 801 and 827, and explore obligations under Oregon law.

This session isn’t just for employers and claims adjusters – it’s also designed for health care providers. You’ll learn what providers need to know about accurately completing Form 827 and how it affects the claims process.

Whether you’re a claims adjuster, employer, provider, or injured worker, this class will help you understand your responsibilities and rights – and test your knowledge with interactive practice sessions.

Effective Solutions to Prevent Workplace Stress and Burnout

May 8, 2026, 9:45–10:45 a.m.

Katia Costa-Black, Ph.D., senior manager for education and partnerships, Oregon Health & Science University

Are you concerned about how the rising levels of stress and burnout are affecting your workplace? Join us for an interactive and insightful presentation on the main causes and effects of work stress and burnout, as well as effective solutions to prevent this problem from a Total Worker Health® (TWH) perspective. This holistic perspective addresses both the physical and mental well-being of workers.

More specifically, you will have an opportunity to learn practical ways to foster a supportive and psychologically safe work environment as part of your existing management practices. These include tools and resources that you can bring to your workplace to create a healthier, more productive, and engaging environment where workers can thrive, positively affecting your organization’s performance.

Session goals:

Diving Into the Medical Arbiter Process (One hour of CEU – application pending)

May 8, 2026, 9:45 a.m.–10:45 a.m.

Kyle Gwyn, appellate review specialist, Appellate Review Unit, Workers’ Compensation Division
Alison Kleeb, appellate review specialist, Appellate Review Unit, Workers’ Compensation Division

Ever wondered what happens during a medical arbiter examination? This class takes a deep dive into one of the most critical components of Oregon’s workers’ compensation dispute resolution process. You’ll learn the purpose and steps of a medical arbiter exam, the role of the arbiter physician, and what goes into a comprehensive arbiter report.

We’ll also explore how the Appellate Review Unit uses these reports to make decisions, giving you a clear understanding of why accuracy and detail matter. This session is essential for claims examiners and attorneys who want to master this process and ensure fair, informed outcomes.

Recordables and Reportables, Part 1 (One hour of CEU – application pending)

May 8, 2026, 9:45–10:45 a.m.

Jason Hopkins, field investigator, Employer Compliance Unit, Workers’ Compensation Division
Craig Hamelund, education specialist, Oregon Occupational Safety and Health

Reporting workplace injuries correctly is critical – but help is here. In this two-part series, Jason and Craig will walk you through everything you need to know about reporting requirements, covered employees, and first-aid criteria. You’ll learn how to properly complete Form 801, maintain the OSHA 300 log, and understand recordability and reportability rules.

This class will help you determine how injuries and illnesses should be documented, what retention requirements apply, and who is exempt. Perfect for employers, safety committee members, HR professionals, new managers, and anyone involved in the workers’ compensation process, this training ensures you stay compliant and confident.

Timely First Payment of Temporary Disability (One hour of CEU – application pending)

May 8, 2026, 11:00 a.m.–noon

Sara Kessler, auditor, Audit, Workers’ Compensation Division

Join the Workers’ Compensation Division Audit team for a practical, step-by-step journey into understanding how to determine when the first payment of temporary disability compensation is due. This session breaks down the essentials: How to determine an employer’s knowledge of a claim and worker disability, and what it all means for timely payments.

Perfect for claims processors and anyone eager to master the nuances of time loss, this course transforms complex rules into clear, actionable insights. Walk away with the confidence to apply best practices and avoid costly mistakes.

If you want clarity on first payment, this is the class you can’t afford to miss!

The Top-5 Workers’ Compensation Mistakes and Employee or Independent Contractor (One hour of CEU – application pending)

May 8, 2026, 11 a.m.–noon

Julie Stratton, assistant ombuds and reemployment specialist, Office of the Small Business Ombudsman for Workers’ Compensation
Sarah Jones, senior field investigator, Workers’ Compensation Division

Meet Oregon’s assistant ombuds in the Office of the Small Business Ombudsman for Workers’ Compensation in this brand-new class designed to help Oregon employers stay compliant and confident.

Julie Stratton will walk through the five most common workers’ compensation mistakes seen across Oregon employers and explain how these errors affect audits, claims, and compliance.

You will leave with practical examples, warning signs to watch for, and simple steps you can use to better understand and manage your workers’ compensation responsibilities.

If you are a small business owner or an employer in Oregon, this session will provide clearer guidance and more confidence navigating the workers’ compensation system.

Join Sarah as she breaks down the critical differences between an independent contractor and a worker under ORS 670.600 and explores why these distinctions matter in workers’ compensation law. We’ll also revisit the “Grand Bargain” and its lasting effect, and examine the “independent contractor test” used by the Employer Compliance Unit to determine whether a worker is a subject worker or truly an independent contractor. If you deal with classification decisions or just want to learn more about a common mistake seen by our Employer Compliance Unit, this class is essential for staying compliant and avoiding costly mistakes.

Recordables and Reportables, Part 2 (One hour of CEU – application pending)

May 8, 2026, 9:45-10:45 a.m. (Part 1) and May 8, 2026, 11 a.m.-noon (Part 2)

Jason Hopkins, field investigator, Employer Compliance Unit, Workers’ Compensation Division
Craig Hamelund, education specialist, Oregon Occupational Safety and Health

Reporting workplace injuries correctly is critical – but help is here. In this two-part series, Jason and Craig will walk you through everything you need to know about reporting requirements, covered employees, and first-aid criteria. You’ll learn how to properly complete Form 801, maintain the OSHA 300 log, and understand recordability and reportability rules.

This class will help you determine how injuries and illnesses should be documented, what retention requirements apply, and who is exempt. Perfect for employers, safety committee members, HR professionals, new managers, and anyone involved in the workers’ compensation process, this training ensures you stay compliant and confident.